Quality Check

Posted Leave a commentPosted in Quality and Metrology

When I started in the shop, measurement results were still written down on a piece of paper. The entire back wall of the inspection room was lined with filing cabinets, filled with the reams of quality data we’d generated over the years. Vern, the shop owner, got a lot of exercise with all the bending […]

The Biggest Constraint: A Ghostly Tale of Quality Management

Posted Leave a commentPosted in Quality and Metrology, Shops, People and Places

Ever since that big investment firm acquired us last year, Spacely’s Space Sprockets has been struggling. I can’t blame the investors. They provided an infusion of much needed cash, brought in a pair of high-tech, multi-axis machining centres, and agreed to replace our aging ERP system. At their request, we’d even brought in an efficiency […]